1About KitnaTax

KitnaTax (operating at www.kitnatax.com) is a technology-enabled professional services platform that connects clients with qualified Chartered Accountants (CAs) and Company Secretaries (CSs) for income tax filing, GST compliance, business registration, auditing, and other financial services.

KitnaTax is ISO 9001:2015 and ISO/IEC 27001:2022 certified and operates strictly within the guidelines of the Institute of Chartered Accountants of India (ICAI) and the Institute of Company Secretaries of India (ICSI).

Registered Address: GF, 4/66, Gali No. 4, Sector 11, Shivaji Nagar, Gurugram, Haryana – 122001, India.

2Services Offered

KitnaTax offers the following services through its network of qualified professionals:

• Income Tax Return (ITR) Filing — Salary, Capital Gain, F&O, Crypto, NRI, Business plans
• GST Registration and Return Filing (GSTR-1, GSTR-3B, GSTR-9)
• Business Registration — Proprietorship, LLP, Pvt Ltd, MSME
• Tax Planning & Advisory for Individuals and Businesses
• Accounting, Bookkeeping & Financial Statements
• Auditing — Statutory, Tax, Internal, and Special Purpose Audits
• NRI & Foreign Income Tax Services including DTAA and FEMA Advisory
• Secretarial & Corporate Compliance Services
• Virtual CFO and Premium Advisory Services

All services are subject to availability and the scope defined in the specific plan or engagement letter.

3Client Responsibilities

As a client of KitnaTax, you agree to:

• Provide accurate, complete, and timely information and documents as requested
• Ensure all documents submitted (Form 16, AIS, investment proofs, etc.) are genuine and authentic
• Review the draft computation prepared by your assigned CA before giving approval
• Not hold KitnaTax liable for errors arising from incorrect or incomplete information provided by you
• Respond to clarification requests from your CA within a reasonable timeframe
• Not use KitnaTax services for any illegal, fraudulent, or tax evasion purposes
• Keep your account credentials confidential and not share them with third parties

4CA Assignment & Service Delivery

Upon receipt of payment and documents, KitnaTax will:

• Assign a qualified CA to your case within 2 working hours of document receipt
• Prepare a draft tax computation and share it with you for review and approval
• File your ITR only after receiving your explicit written/digital approval
• Share the official ITR-V acknowledgement from the Income Tax portal upon successful filing
• Provide one round of clarification included in all plans

Service timelines may vary during peak filing season (May–July) or due to client delays in document submission. KitnaTax will communicate any delays proactively.

5Payments & Pricing

All prices displayed on kitnatax.com are inclusive of CA professional fees. GST at applicable rates will be charged additionally where required.

• Payments are processed securely through Razorpay — a PCI-DSS compliant payment gateway
• We accept UPI, credit/debit cards, net banking, and wallets
• All prices are in Indian Rupees (INR)
• Prices are subject to change without prior notice — the price at the time of purchase will apply
• Promotional discounts are valid only for the period specified and cannot be combined

6Prohibited Uses

You agree NOT to use KitnaTax services for:

• Filing false or fraudulent returns or misrepresenting income
• Tax evasion or any activity in violation of the Income Tax Act, 1961
• Money laundering, benami transactions, or FEMA violations
• Submitting forged or fabricated documents
• Unauthorized access to our systems or data of other clients
• Any purpose that violates applicable Indian laws and regulations

7Intellectual Property

All content on kitnatax.com including text, graphics, logos, software, and service descriptions is the exclusive property of KitnaTax and is protected under Indian copyright laws.

• You may not copy, reproduce, or distribute our content without written permission
• Tax computations prepared by our CAs are for your personal use only
• The KitnaTax brand, logo, and name are registered trademarks

8Limitation of Liability

KitnaTax's liability is limited to the fees paid for the specific service. We shall not be liable for:

• Any income tax demands, penalties, or interest arising from client-provided incorrect information
• Delays caused by the Income Tax Department's processing timelines
• Losses arising from market changes, investment decisions, or business outcomes
• Technical failures of the Income Tax portal or government systems
• Force majeure events including natural disasters, pandemics, or government actions

Our maximum liability in any case shall not exceed the total fees paid by the client for the specific service in dispute.

9Dispute Resolution

Any disputes arising from the use of KitnaTax services shall be resolved as follows:

• Step 1 — Internal Resolution: Contact support@kitnatax.com within 30 days of the issue
• Step 2 — Mediation: If unresolved, disputes will be referred to mediation
• Step 3 — Arbitration: Final disputes will be resolved through arbitration under the Arbitration and Conciliation Act, 1996

All disputes are subject to the exclusive jurisdiction of courts in Gurugram, Haryana, India.

10Governing Law

These Terms & Conditions are governed by the laws of India, including but not limited to:

• The Income Tax Act, 1961
• The Information Technology Act, 2000
• The Consumer Protection Act, 2019
• The Indian Contract Act, 1872
• The Companies Act, 2013

11Amendments

KitnaTax reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the new terms.

We recommend reviewing these terms periodically, especially before purchasing a new service.